Returns & Exchanges
At Gumbies, we want you to be completely satisfied with your sustainable footwear. If your order isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate the process.
2
Pack Your Items
Securely place the unworn footwear in its original packaging to ensure the product remains protected during transit.
3
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it to the outside of your package.
4
Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing